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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark McGuire

April 3, 2024

5  out of  5 rating by Mark McGuire
"Mike is great to work with! He’s easy to reach, quick to respond and always gets me best possible rates."
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Roman Mula

April 1, 2024

5  out of  5 rating by Roman Mula
"I have had the pleasure of working with Chris and his team for a few years now, and It has been an absolutely incredible experience. If it wouldn’t be for Chris, I wouldn’t be where I am today. Highly recommended. Thank you for everything State Farm family!"
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Jillian Janer

March 31, 2024

1  out of  5 rating by Jillian Janer
"Being a life long member of State Farm, I’ve had excellent experience until moving to this agent office. The lack of transparency & communication is unethical & unacceptable. When you mess with my money & don’t provide an answer or a response, it’s unacceptable."
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Nick McGee

March 15, 2024

1  out of  5 rating by Nick McGee
"The team is nice, and I’m sure that based on the reviews below, many people have had a positive experience with this team. I cannot say the same. My previous experience with State Farm at the Matt Spence office was one of strong, quick communication and prudent review of any policy changes/changes in premium total. Unfortunately, my wife and I had to move offices due to distance, so we decided to find an office closer to home. That said, we’ve been with the Chris Mathurin team for around eight months, and the communication issues from this team ultimately have led us to end our time with this team. 1. We met with the team back in early summer of 2023, and we reviewed our policy and made sure that our information was correct. My wife and I were told that we would receive a follow up email, but we did not. I realized almost six months later that we did not receive this, and I had to email them to receive the follow up information. It seemed at the time to just be a coincidence, but we were still frustrated that the first point of contact resulted in failed communication. 2. After this point, our house premium went up by almost $30/month with no explanation. I emailed the office with the office email displayed on my State Farm account and requested to know why our policy premium increased drastically and why we were not notified. I did not hear back, but I waited a couple of weeks as again, my previous experience with State Farm was strong communication, so I gave them the benefit of the doubt. 3. I finally called the office, and I could not get a hold of an agent, but I was told some possible reasons my premium went up by the front desk. These reasons required further discussion/explanation with an agent, and I was told to forward my email that I had previously sent to a specified agent and verified that the spelling was correct. I was promised that I would receive an email back within a business day. That was on February 23rd; as of this writing on March 15th, I still have not heard back. This team seems to mean well, but I cannot in good faith say anything else positive about our experience nor would I recommend them to anybody in our area looking for a new agent."
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Monique Mossop

March 7, 2024

5  out of  5 rating by Monique Mossop
"Chris Mathurin’s State Farm team is incredible!! I had the absolute pleasure of working with Sabrina, and she was super attentive and very fast in getting everything taken care of for me! She even went above and beyond, and directly reached out to people who were asking for certain paperwork that I myself was unsure of!! Thank you Sabrina!!"
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Jody Hacker

February 22, 2024

5  out of  5 rating by Jody Hacker
"Mike was fast, courteous and had the best prices I found for home/auto. He wasn’t pushy at all. He just laid out the facts and let us decide. I asked for a quote at noon and had everything I needed to make a decision within the hour. Excellent customer service."
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Kristi Mitchell

January 29, 2024

5  out of  5 rating by Kristi Mitchell
"My agent, Ray Ortiz, is a real stand-up guy. Personable and easy to work with. Highly recommend."
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Ivelice Soto

January 19, 2024

5  out of  5 rating by Ivelice Soto
"Excelente atención, celeridad y alta resolución de opciones en sus servicios. Los recomiendo altamente. Excelentes precios"
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Daniel Schmitt

December 15, 2023

5  out of  5 rating by Daniel Schmitt
"Great experience with this State Farm agency. Sabrina took care of everything so quickly and got us covered right away. She answered all my questions and explained every step. Very easy! Thank you."
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kathleen spazek

December 6, 2023

5  out of  5 rating by kathleen spazek
"I'm so glad that I called Chris Mathurin's office! Spoke with Mike and he really did an amazying job. He helped me every step of the way answered all my questions and even saved me alot of money! I gave him my current policies (auto's/home) and asked for him to help me cut the costs and get the best bang for my buck. He was right on it responded fast and gave me peace of mind. Recommed them 100% Thanks Mike!"
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The Okie Brand

December 1, 2023

5  out of  5 rating by The Okie Brand
"This has been the BEST experience with ANY insurance company we have ever used. Sabrina goes above and beyond any time we ever need anything, she's just a phone call away and always ready to help. I can't recommend them enough!"
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Duane Leniger

November 30, 2023

5  out of  5 rating by Duane Leniger
"If you are looking for a great Insurance Agent with a great staff look no further. I highly recommend Chris and his staff. They have helped the wife and I several times. Have questions? They take the time to talk to you and answer your questions."
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November 6, 2023

5  out of  5 rating by MISSY REESE
"Mike called me within 5 minutes of submitting my online quote. He was quick, professional & answered my questions. This was the best experience I've had in dealing with an insurance agency."
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Cayse Nick

October 26, 2023

5  out of  5 rating by Cayse Nick
"We LOVE this entire team. Mike Baker has covered us in every aspect and made the insurance “process” easy and stress free. I highly recommend going with Mike for any insurance needs."
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Kristi Lubojacky

October 6, 2023

5  out of  5 rating by Kristi Lubojacky
"Sabrina is amazing & so helpful!!! My sister/BIL love & use her too for all their insurance needs!!! A++ :)"
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Jodi Anding

September 28, 2023

5  out of  5 rating by Jodi Anding
"My husband and I relocated to the US from Europe for work and upon arriving we needed to purchase a vehicle asap. We were exhausted from the move, the journey and car shopping…to say the least. On our second day here, we found a car late in the evening. We were referred to State Farm by the car dealership, now I know why. I called Mike first thing the next morning and explained our circumstances, gave him all the required information and we were taken care of in less than an hour! It was so efficient, so thorough and professional. We will most certainly trust this agency with all our upcoming insurance needs. Thank you Mike!"
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Russell Story

September 7, 2023

5  out of  5 rating by Russell Story
"The service I received from Mike was amazing. I felt so valued and cared for. Thank you State Farm team for the attention and for making me feel like family."
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Michael Story

September 7, 2023

5  out of  5 rating by Michael Story
"Great customer service! Thank you Mike for everything!"
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Briley Wall

September 7, 2023

5  out of  5 rating by Briley Wall
"I have known Mike for years and not only is he a great friend but a very good business professional. He guided us in the best coverage for our home and gave us great recommendations for our home and auto coverage. He’s always available for questions and timely in getting any answers! I highly recommend Chris Mathurin agency for your insurance needs to have an agent that has your back!"
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Will Penuel

August 22, 2023

1  out of  5 rating by Will Penuel
"Horrible experience for me. As long as you pay your premiums and don’t file a claim, you may have found your agency. My humble suggestion, keep Googling for other options. Sad"
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Everett Jones

August 18, 2023

5  out of  5 rating by Everett Jones
"Had been with Allstate for over six years and was extremely happy with the company. Over the last two to three years they began raising my rates at each six month renewal, in spite of the fact that I had never filed a claim against them or even had a ticket. My first choice had been to return to State Farm but wss informed by a different State Farm office that they couldn't insure my manufactured home because it's over 25 years old. Being a retired USAF veteran I reached out to USAA and made arrangements to insure both house and home, saving nearly $100 a month. I was happy with that, even though the home owners insurance was weak. Ray from Chris' office reached out to me and informed me that State Farm could actually insure my home. I informed him that I had already made arrangements for insurance but wss willing to hear him out. His perseverance led me to change my mind and sigh with State Farm. The result was that insuring with State Farm saved me about $85 a month vs Allstate and provided a substantial protection upgrade vs the home owner's policy thru USAA. Most of all, unlike USAA, I have a local agent who I can meet with one on one if I have an issue. If not for his continued persistence I would not have signed with State Farm. Ray stuck with me, sought out answers to all my questions and provided insight to areas I was unaware of and showed a willingness to find answers to questions he couldn't answering instead of trying to gaslight me. Anyone who is dissatisfied with their current insurance should definitely consider speaking with Ray."
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Jeanette Hoagland

August 15, 2023

5  out of  5 rating by Jeanette Hoagland
"Insurance can be confusing, but Sabrina made the process of comparing coverage between our former insurer and State Farm easy. Sabrina contacted me quickly after I emailed the agency asking for information. Our new policies are ready to go. Easy and professional!"
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Diane Mitchell

August 9, 2023

5  out of  5 rating by Diane Mitchell
"Professional. Responds quickly. Highly recommend."
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Ryan McKaskle

August 8, 2023

5  out of  5 rating by Ryan McKaskle
"It was great working with Sabrina. She found was to hope me save on Home & Auto by switching to State Farm without a drop in coverage"
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DeLayne Kollross

August 5, 2023

5  out of  5 rating by DeLayne Kollross
"Enjoyed great service and quick responses from Mike at State Farm. Glad I made the switch and appreciate the integrity and personal attention from this organization."