State Farm® Insurance Agent Chris Mathurin

"Sabrina was incredibly efficient and helpful! She explained everything to me, offered her professional guidance, and was kind and patient ! I highly recommend giving her a call and giving her a chance to help you as well!"

"Got in a car accident 1 year ago. Been in physical therapy since. But because there is no camera and they also had State Farm, they say neither is at fault and my insurance rates doubled. I have since dropped State Farm from all my insurance. I would not recommend them to anyone. Like a bad neighbor, State Farm has always got their hand out. Also recomend if you have them to switch. Ran a wrecker for a living and they 90% of the time they never helped the customer."

"Warm friendly crew"

"Sabrina was so helpful & patient! Definitely would recommend her, such great customer service."

"Never purchased insurance before as I’m new to being all on my own, Sabrina made it super easy and made everything I didn’t understand make sense. Hassle free and State Farm just earned a loyal customer 👍"

"Chris and his staff are always professional and provide great customer service. They respond to questions and concerns in a timely manner and are willing to do what is necessary to take care of their clients. All businesses should train their staff to serve customers in a manner similar to Chris Mathurin State Farm."

"I recently moved my insurance to this company because of the sharp increases I received from my previous insurance. I worked with Jonah Henson. He was very professional and prompt in reply to all my questions and was able to cut my insurance costs by half. They are definitely worth a call."

"Bob and I have been very pleased with Chris Mathurin Agency and his staff. Every member of the staff treats us as if we were their neighbor. Their consistency and customer service are above board. As an older couple, concern for our understanding and knowing our insurance benefits means a great deal. Thank you for your service to us and our BA community."

"Sabrina is awesome. She is very helpful to me. She answers my questions and explains it all to me very helpful"

"Awesome agents"

"She very friendly and experienced can walk you though all the covers make easy understand ."

"A great place and very helpful team of people."

"Chris and his team are wonderful! They are very responsive and helpful! I’d recommend them to anyone moving to Oklahoma!"

"Super friendly office to work with! Shannon is extremely detail oriented, professional and responsive."

"Mike is great to work with! He’s easy to reach, quick to respond and always gets me best possible rates."

"I have had the pleasure of working with Chris and his team for a few years now, and It has been an absolutely incredible experience. If it wouldn’t be for Chris, I wouldn’t be where I am today. Highly recommended. Thank you for everything State Farm family!"

"Being a life long member of State Farm, I’ve had excellent experience until moving to this agent office. The lack of transparency & communication is unethical & unacceptable. When you mess with my money & don’t provide an answer or a response, it’s unacceptable."

"The team is nice, and I’m sure that based on the reviews below, many people have had a positive experience with this team. I cannot say the same. My previous experience with State Farm at the Matt Spence office was one of strong, quick communication and prudent review of any policy changes/changes in premium total. Unfortunately, my wife and I had to move offices due to distance, so we decided to find an office closer to home. That said, we’ve been with the Chris Mathurin team for around eight months, and the communication issues from this team ultimately have led us to end our time with this team. 1. We met with the team back in early summer of 2023, and we reviewed our policy and made sure that our information was correct. My wife and I were told that we would receive a follow up email, but we did not. I realized almost six months later that we did not receive this, and I had to email them to receive the follow up information. It seemed at the time to just be a coincidence, but we were still frustrated that the first point of contact resulted in failed communication. 2. After this point, our house premium went up by almost $30/month with no explanation. I emailed the office with the office email displayed on my State Farm account and requested to know why our policy premium increased drastically and why we were not notified. I did not hear back, but I waited a couple of weeks as again, my previous experience with State Farm was strong communication, so I gave them the benefit of the doubt. 3. I finally called the office, and I could not get a hold of an agent, but I was told some possible reasons my premium went up by the front desk. These reasons required further discussion/explanation with an agent, and I was told to forward my email that I had previously sent to a specified agent and verified that the spelling was correct. I was promised that I would receive an email back within a business day. That was on February 23rd; as of this writing on March 15th, I still have not heard back. This team seems to mean well, but I cannot in good faith say anything else positive about our experience nor would I recommend them to anybody in our area looking for a new agent."

"Chris Mathurin’s State Farm team is incredible!! I had the absolute pleasure of working with Sabrina, and she was super attentive and very fast in getting everything taken care of for me! She even went above and beyond, and directly reached out to people who were asking for certain paperwork that I myself was unsure of!! Thank you Sabrina!!"

"Mike was fast, courteous and had the best prices I found for home/auto. He wasn’t pushy at all. He just laid out the facts and let us decide. I asked for a quote at noon and had everything I needed to make a decision within the hour. Excellent customer service."

"My agent, Ray Ortiz, is a real stand-up guy. Personable and easy to work with. Highly recommend."

"Excelente atención, celeridad y alta resolución de opciones en sus servicios. Los recomiendo altamente. Excelentes precios"

"Great experience with this State Farm agency. Sabrina took care of everything so quickly and got us covered right away. She answered all my questions and explained every step. Very easy! Thank you."

"I'm so glad that I called Chris Mathurin's office! Spoke with Mike and he really did an amazying job. He helped me every step of the way answered all my questions and even saved me alot of money! I gave him my current policies (auto's/home) and asked for him to help me cut the costs and get the best bang for my buck. He was right on it responded fast and gave me peace of mind. Recommed them 100% Thanks Mike!"

"This has been the BEST experience with ANY insurance company we have ever used. Sabrina goes above and beyond any time we ever need anything, she's just a phone call away and always ready to help. I can't recommend them enough!"